Reservations Please: Ensuring access for customers with disabilities

Date: Tuesday, May 18, 2010
Time: 2:00 P.M. to 3:30 P.M. EST

Where:

Online/Web-based

Sponsored By:

Collaborative project of the DBTAC National Network of ADA Centers with funding from NIDRR.

Description:

Customers with disabilities are a growing market in the hospitality industry. Millions of people with disabilities regularly travel, shop, and eat out with family and friends. According to Census 2000, approximately 20.9 million families in this country have at least one member with a disability. An Open Doors Organization study estimated in 2003 that diners with disabilities would spend $35 billion in restaurants that year and the number was expected to grow and it has. The study also found that more than 75% of people with disabilities report that they eat out at restaurants at least once a week. Furthermore, The New York Times reported that spending by travelers with disabilities exceeds $13.6 billion annually. These statistics alone make the business case for ensuring access for customers with disabilities. Join this session to hear more about what the hospitality industry is doing to serve this market and their experiences doing so.

Speakers:

  • TBA
  • Guest Moderator: Marian Vessels, Director, DBTAC - Mid-Atlantic ADA Center


Registration:

Deadline to Register - May 17, 2010

The fee for each 90-minute audioconference is based on profit status.

  • Non-Profit Entities
    • Single Audioconference: Session $25; Real-time Captioning or Streaming Audio $15
    • Full Series: Sessions $240; Real-time Captioning or Streaming Audio $120
  • For-Profit Entities
    • Single Audioconference: Session $40; Real-time Captioning or Streaming Audio $25;
    • Full Series: Sessions $420; Real-time Captioning or Streaming Audio $240

Note: Until the fee is paid, registration is not guaranteed or confirmed; the deadline for registration and fee payment is 24 hours prior to the scheduled date of the audioconference.

Register for Audioconference or view more information on Prices, Registration and Cancellation Policy at www.ada-audio.org.



Contact For More Information:

DBTAC National Network of ADA Centers
Phone: 800-949-4232 (v/tty) or 312-413-1407 (v/tty)
Fax: 312-413-1856
Web: www.ada-audio.org

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ADA National Network by DBTAC
Funded by U.S. Department of Education NIDRR.
Phone: (800) 949-4232 [voice/tty] • Web: adata.org

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Last Updated: September 8, 2010

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